Compliance & trust

Payments and personal data deserve boring, careful handling. Here's how we do it.

Contracts on the record

Every plan is backed by a digitally signed contract. The agreed terms are snapshotted at signing and can't drift afterwards — what you signed is what applies.

Direct Debit Guarantee

Customer payments are collected by Direct Debit under the scheme's standard protections — including the right to an immediate refund from your bank if an error is made.

Your data, handled properly

We process personal data under UK GDPR, collect only what the service needs, and spell out the detail in our privacy policy.

Questions about any of this — from a salon, a customer, or a regulator — are welcome: contact us.