For clinics
Higher-value treatments, longer courses, more paperwork. This is where monthly plans do the most work.
The clinic problem is a bigger version of the salon problem
A salon loses a modest treatment when a client hesitates. A clinic loses a whole course.
Courses of treatment, maintenance schedules and longer programmes are clinically better and commercially better, and they are also the hardest thing to get a client to commit to in one payment. So clients buy one session, do not come back for the second, and get a worse result than the one you planned.
A monthly plan changes the question from "can I afford the whole course" to "can I afford the monthly amount". It is the same treatment. It is a different decision.
Where clinics use it
The client is on a plan and the schedule is the relationship. The closest analogue to how dental membership plans work.
A defined course, priced as a whole, paid monthly.
Wellness, weight management and other multi-month programmes are already monthly in shape.
A package built for a date months away, paid down over the months before it, delivered on the day.
Where a package is delivered on a single date after the payment schedule completes, no credit is involved: the client is paying in advance for a service, not afterwards for a service already received. Where a plan is a monthly membership, the client receives their entitlement in the month they pay for it.
The paperwork side
Clinics carry a documentation burden that salons largely do not. Every plan produces, automatically, per client:
- A digitally signed agreement showing exactly what was agreed
- The price, the schedule and the inclusions and exclusions as the client saw them
- Digital consent capture, stored against the client record
- A complete payment history
- A record of delivery, when you mark the treatment as delivered
This is not a compliance product and we are not going to overclaim. But when your insurer, or a client's solicitor, asks what was agreed and when, the answer is in one place and it is dated.
Things clinics ask us first
Can I take a deposit and then run a plan for the balance?
Yes. Take the deposit however you normally do and build the plan for the remainder.
What if a client stops mid-course?
Your cancellation policy governs it, and the client saw that policy before signing.
You decide what happens to the balance and to sessions already delivered.
Can I get plan data into my own system?
Tell us what you use when you apply — integrations with clinic systems are on our
roadmap and shape what we build next.
What this is not
It is not clinical software. It does not hold clinical notes, photographs, prescribing records or treatment plans in the clinical sense. Keep the system you use for that.
It is not a finance product. Your client does not borrow and is not credit checked.
It is not a guarantee of payment. If a client cancels their Direct Debit mandate at their bank, collections stop. We tell you immediately, and your agreement with the client governs what happens next.