How payments work
One monthly Direct Debit, fully visible, protected by the Direct Debit Guarantee.
Setting up
When you join a plan you sign your contract digitally and authorise a Direct Debit mandate in the same flow — it takes a few minutes and there is nothing to print or post. Your first collection date is shown before you confirm.
Every month
Your monthly amount is collected automatically. You can see every collection — past and upcoming — in the app, so there are no surprises. If a payment fails, we retry it and keep you informed.
Your protection
- Payments are made under the Direct Debit Guarantee — if an error is ever made in the payment of your Direct Debit, you are entitled to a full and immediate refund from your bank.
- Your contract fixes the monthly amount and treatments for the length of your plan. A plan with no end date can only change for a new plan year, with 30 days' notice, and you can cancel with a refund if you don't accept it.
- If you cancel, anything you've paid but not yet used becomes a voucher for your salon, valid until your plan's end date or the end of the current 12-month plan year, and for at least 6 months. T&Cs apply.
Who is taking my money?
Your payments are processed by Mollie, our regulated payment provider, on behalf of your salon. Mollie pays your salon's share straight into the salon's account; Plan4Beauty never holds your money. Your bank statement will show the collection clearly, and the app shows which salon and plan every payment belongs to.