Direct Debit Guarantee

The protection behind every monthly collection.

All Plan4beauty plan payments are collected by Direct Debit, which means they are covered by the Direct Debit Guarantee — the standard protection offered by all banks and building societies that accept instructions to pay Direct Debits. Among other things, it entitles you to advance notice of collection amounts and dates, and to a full and immediate refund from your bank if an error is made in the payment of your Direct Debit.

The full Guarantee text is presented when you set up your payment mandate in the app.

The governing version of this document is the one presented and accepted in the Plan4beauty app — it is versioned, and members can always read the version they agreed to. Open it at app.plan4beauty.co.uk or request a copy at [email protected].